Shipping & Delivery Policy

Stepping Stone partners with reliable courier services to ensure prompt and secure delivery of all orders across India. Our shipping policy outlines expected timelines, costs, and delivery procedures for customer clarity.

Shipping Areas:
We currently deliver to most pin codes in India. Availability may vary based on courier partner coverage and supplier location.

Processing & Delivery Time:
Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days, depending on the customer’s location and supplier dispatch time. Remote areas may require additional days.

Shipping Charges:
Shipping fees, if applicable, are displayed at checkout. Certain promotional periods may offer free shipping on selected products.

Order Tracking:
Once dispatched, customers receive a tracking ID via email or WhatsApp to monitor the shipment status in real time. Delivery updates are dependent on courier partner systems.

Delays & Exceptions:
Stepping Stone is not liable for delays caused by courier partners, natural events, or incorrect shipping information provided by customers. In cases where a product is undeliverable, it will be returned to the supplier, and the customer will be contacted for further instructions.

Our goal is to provide a smooth, transparent, and dependable delivery experience for every order placed with Stepping Stone.